1. Introduction

Welcome to Ta3arof ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using Ta3arof, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

• Account Information: Name, email address, phone number, date of birth, gender, location
• Profile Information: Photos, bio, interests, preferences, relationship status
• Identity Verification: Government-issued ID or other verification documents
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)

2.2 Automatically Collected Information

• Device Information: Device type, operating system, device identifiers, IP address
• Usage Data: App interactions, features used, time spent, crash reports
• Location Data: Precise or approximate location (with your permission)
• Camera and Microphone: During video/audio calls and photo uploads (with your permission)

2.3 Information from Third Parties

• Social Media: When you connect accounts (Google, Facebook), we may receive profile information
• Third-Party Services: Information from payment processors, analytics providers, and advertising partners

3. How We Use Your Information

3.1 Core Service Functionality

• Create and manage your profile
• Match you with other users based on preferences and location
• Enable messaging, video calls, and audio calls
• Process payments for premium features and credits
• Provide customer support

3.2 Service Improvement

• Analyze usage patterns to improve our algorithms
• Develop new features and services
• Conduct research and analytics
• Test and optimize app performance

3.3 Safety and Security

• Verify user identity and prevent fraud
• Monitor for inappropriate content and behavior
• Enforce our Terms of Service
• Protect against spam and abuse

3.4 Communications

• Send notifications about matches, messages, and app updates
• Provide customer support communications
• Send promotional materials (with your consent)

4. Information Sharing and Disclosure

4.1 With Other Users

• Profile information visible to potential matches
• Messages and media shared during conversations
• Activity status and last seen information

4.2 With Service Providers

• Payment Processors: Stripe and other payment services
• Communication Services: Agora for video/audio calling infrastructure
• Analytics: Google Analytics and similar services
• Advertising: Google Ads, Facebook Audience Network
• Cloud Storage: Secure servers for data storage and backup

4.3 Legal Requirements

• Comply with applicable laws and legal processes
• Respond to government requests and court orders
• Protect our rights and prevent illegal activities
• Ensure user safety and security

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission using TLS/SSL encryption
• Secure Storage: Encrypted data storage on secure servers
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Account Management

• Access: View and download your personal data
• Update: Modify your profile and account information
• Delete: Permanently delete your account and associated data

6.2 Privacy Controls

• Location Services: Enable/disable location sharing
• Notifications: Manage push notification preferences
• Visibility: Control who can see your profile and when
• Blocking: Block or report other users

6.3 Marketing Communications

• Opt-out of promotional emails and notifications
• Manage advertising preferences

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain safety and security

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other legally approved transfer mechanisms

9. Children's Privacy

Ta3arof is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it immediately.

10. Third-Party Services

Our app integrates with third-party services that have their own privacy policies:

• Google Services: Google Privacy Policy
• Facebook Services: Facebook Privacy Policy
• Stripe: Stripe Privacy Policy
• Agora: Agora Privacy Policy

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to Know: Request information about data collection and sharing
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information
• Non-Discrimination: We will not discriminate against you for exercising these rights

To exercise these rights, contact us at [privacy@ta3arof.com].

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights:

• Access: Request access to your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of personal data
• Portability: Receive your data in a portable format
• Object: Object to processing for marketing purposes
• Withdraw Consent: Withdraw consent for data processing

13. Contact Information

For privacy-related questions or concerns:

Email: [privacy@ta3arof.com]
Address: [Your Company Address]
Phone: [Your Phone Number]

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy in the app
• Sending email notifications
• Displaying prominent notices

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Governing Law

This Privacy Policy is governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

Note: This Privacy Policy should be reviewed by a legal professional to ensure compliance with applicable laws in your jurisdiction and specific business requirements.